Overview
This privacy policy governs the manner in which Germ Buffer collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the www.GermBuffer.com Website (“Website”), irrespective of where the User is located. This privacy policy applies to the Website and all products and services offered by Germ Buffer. Please note that the Website may contain links to other third party websites that are not controlled or operated by Germ Buffer. This Privacy Policy does not apply to such third party websites, and Germ Buffer is not responsible for the content of such third party websites or the privacy practices of such parties.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways including in the course of the following activities:
- Visiting our Website.
- Registering on the Website.
- Place an order on the Website.
- Subscribing to the newsletter.
- Providing product feedback.
- Participating in consumer contests, sweepstakes or other promotions.
- Responding to a survey or requests for user’s opinions, concerns, and preferences regarding products.
- Filling out a form. This includes information you may provide when you request additional information about products or services.
- Using any other features of the Website that may be offered from time to time and may require such information in order to utilize the feature.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and any other information you may choose to provide. If you provide us with your phone number and consent to text marketing, you agree to receive text messages to that number from Germ Buffer. If you submit your email address in connection with an order or request, you agree that Germ Buffer and its third-party service providers may use your email address to contact you about the status of your order or request and for other administrative purposes.
We will collect personal identification information from Users only if they voluntarily submit such information and Users may always refuse to supply personal identification information, which may, however, prevent them from engaging in certain Website related activities. If at any time, you do not wish to receive communications from Germ Buffer, or you wish to request your information be deleted, you may unsubscribe from such communications by contacting us at info@germbuffer.com with ‘unsubscribe’ in the subject line.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Website, which may include, but is not limited to, demographic information, precise location information from GPS, cell tower proximity, browser information, type of computer and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information. This non-personal information is aggregated by using certain tools and mechanisms such as the use of cookies or collection of IP addresses and is kept and used in aggregate form, unless stated otherwise. We do not knowingly collect or solicit personal information from users under 18.
Web Browser Cookies
Our Website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert when cookies are sent. If a User does so, some parts of the Website may not function properly and the User experience may be reduced or altered.
How We Use Collected Information
Germ Buffer may collect and may use Users’ personal information for the following purposes:
- To improve Website: We continually strive to improve our Website offerings based on feedback. We may also use applications provided by third parties, such as Google Analytics, to evaluate the usage of our Website. These tools help us improve the user experience and performance of our Website.
- To improve customer service: Information provided by you helps us to more effectively respond to your customer requests and support needs.
- To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: The email address a User provides for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. There is an unsubscribe option in each email if the User chooses to unsubscribe from receiving future emails.
- To process transactions and purchases that you make on the Website, or through the Website.
- To protect our rights or comply with law. We may disclose personal identification information to comply with any court order, legal process, or respond to any governmental or regulatory request.
- Sale or merger – We also may disclose personal identification information to a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Germ Buffer’s assets.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website. Sensitive and private data exchange between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected. Please understand, however, no security measures are perfect or impenetrable.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others.
Germ Buffer may disclose your personal information to its subsidiaries and affiliates and to third parties whom Germ Buffer hires to provide services on Germ Buffer’s behalf, including but not limited to, support services, Website services, delivering promotional materials, contests and answering customer questions about products. Payment information, including your credit or debit card number, card expiration date, CVV code, and billing address are used by a third-party payment service provider to process payments.
We may share or disclose non-personal, generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Notwithstanding anything to the contrary in this Privacy Policy, we may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process or government request; to protect the safety of any individual; to address fraud, security or technical issues; to protect our or other users’ rights or property.
Accessing Your Personal Information
Your California Privacy Rights and Choices
We will not provide personal identification information about you to third parties for their solicitation or marketing purposes. California law permits Users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@germbuffer.com with “California Shine the Light Privacy Request” in the subject line and your full name, email address, postal address and specific services you have used in the body of your email.
Childrens’ information
Our Website is not directed to children under the age of 13, and our Terms prohibit children under 13 from using our Website. We do not knowingly collect any information from children under 13.
U.S. Website and European Data Protection Rights
Germ Buffer operates in the United States of America under U.S. law. Any information you choose to send to this Website or to Germ Buffer will be subject to the laws of the United States. If you do not wish your information to subject to U.S. law, please do not send it to Germ Buffer.
Germ Buffer will protect the personal identification information of non-U.S. visitors in the same way as it does U.S. visitors. Some jurisdictions, such as the European Union, do not consider the U.S. legal system to offer privacy and data protections that are “adequate” in their judgment, and require us to warn you about their determination.
Should any European visitor wish to have access to, correct, modify, delete or dispute any personal identification information that Germ Buffer holds about them, please contact us using the information below.
Germ Buffer does not intend to offer its product in any jurisdiction where the offering of such products would be contrary to applicable local law, and any such offer of products is void if illegal under applicable law.
Changes to this Privacy Policy
Germ Buffer may update this Privacy Policy at any time and the updated version can be viewed at https://www.germbuffer.com/privacy-policy. It is the Users’ responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website will be deemed as your acceptance.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at: info@germbuffer.com